Agent AI aims to turbocharge its AI tools by offering free CRM

Agent AI aims to turbocharge its #AI tools by offering free #CRM  via @techcrunch

  • Agent AI is looking to automate more of the customer service process.
  • He’s not saying that Agent AI’s CRM software — which allows businesses to save customer data, manage different communication channels and visualize customer interactions — isn’t good.
  • Specifically, Agent AI’s Co-Pilot and Auto-Pilot services both draw on data about past interactions, the company knowledge base and more.
  • Agent AI says Auto-Pilot can answer 50 to 80 percent of routine customer service inquiries.
  • Also worth noting: While Agent AI is using free CRM as a way to bring businesses and their data on-board, Hsu said its AI technology also integrates with other CRM services through APIs.

Agent AI is looking to automate more of the customer service process. To do that, it’s built its own customer relationship management product, as well as AI..
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Google’s new machine learning framework is going to put more AI on your phone

Google’s new machine learning framework is going to put more AI on your phone

  • At the moment, artificial intelligence lives in the cloud, but Google — and other big tech companies — want it work directly on your devices, too.
  • At Google I/O today, the search giant announced a new initiative to help its AI make this leap down to earth: a mobile-optimized version of its machine learning framework named TensorFlowLite.
  • The newly announced version, TensorFlowLite, will build on this, helping users slim down their machine learning algorithms to work on-device.
  • The company also announced that an API for making machine learning work better with phone chips would be coming sometime in the future — a clear sign that Google thinks your next phone will have an AI-optimized chip in it.
  • TensorFlowLite should help Google (and the wider AI research community) bring even more interesting functions like this to our most-used and most-important devices.

At the moment, artificial intelligence lives in the cloud, but Google — and other big tech companies — want it work directly on your devices, too. At Google I/O today, the search giant announced a…
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3 guiding principles for ethical AI, from IBM CEO Ginni Rometty

.@IBM 's CEO Ginni Rometty sums up the principles for ethical #AI into three words

  • For IBM, the purpose of AI will be to aid humans, not replace them. “
  • Google uses DeepMind AI to reduce energy use at data centers and save money (TechRepublic)
  • We say cognitive, not AI, because we are augmenting intelligence,” Rometty said. “
  • Microsoft’s new breakthrough: AI that’s as good as humans at listening…
  • You must be clear as you build AI platforms how they are trained, and what data was used in training. “

At the World Economic Forum on Tuesday, IBM CEO Ginni Rometty laid out three principles to guide technologists for responsible AI use as cognitive abilities continue to develop.
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Microsoft CEO Satya Nadella lays out 10 Laws of AI (and Human Behavior)

Isaac Asimov had 3 laws, but Microsoft requires 10. 

Good luck with #3.

#AI

  • Microsoft CEO Satya Nadella lays out 10 Laws of AI (and Human Behavior)
  • Microsoft CEO Satya Nadella lays out his vision for ethical AI research.
  • AI needs algorithmic accountability so humans can undo unintended harm.
  • The essay also comes amid a debate over whether AI could pose a “Terminator”-level threat to humanity’s long-term future.
  • Microsoft changing Windows 10 update prompt following complaints

Read the full article, click here.


@ID_R_McGregor: “Isaac Asimov had 3 laws, but Microsoft requires 10.

Good luck with #3.

#AI”


Microsoft CEO Satya Nadella draws up six “musts” for the coming revolution in artificial intelligence, plus four musts for the humans living in the AI age.


Microsoft CEO Satya Nadella lays out 10 Laws of AI (and Human Behavior)