Splunking Customer Experience

Join us at #BigData London on 11/4 for a demo on the power of machine learning  @BigData_LDN

  • I’ll be leading a tech demo at the event looking at the power of machine data and machine learning in helping businesses to better understand customers.
  • As more and more elements of our lives become digital interactions, machine data can tell us a great deal about our customers across all channels: mobile, social, web and in person.
  • With Splunk we can combine all of your objective machine data about customer interactions alongside that customer perspective provided by survey or EFM.
  • Customer experience is not just about objective metrics, it’s also about a customer’s subjective impressions.
  • The open event is aimed at individuals looking to have questions answered about big data as well as share ideas with forward-thinking peers and leading members of the data community.

Splunk is at Big Data London in Olympia this week. This open event is aimed at individuals looking to have questions answered about big data as well as share ideas with forward-thinking peers and leading members of the data community.
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Robots Are Taking Divorce Lawyers’ Jobs, Too

Who needs an attorney when you can use a robot?  @de_montecristo #lawyers #AI

  • Online tools that are cheaper than lawyers improve access to justice.
  • Employing online tools to settle routine legal disputes can improve access to justice for people who can’t afford to hire a lawyer, while freeing up court dockets for more complex cases, enthusiasts say.
  • Dutch lawyers initially were wary of the Rechtwijzer system and feared a loss of billable hours, Verdonschot says.
  • Couples in the Netherlands can use an online platform to negotiate divorce, custody, and child-support agreements.
  • The bottom line: Dispute-resolution tools similar to those used by online merchants are gaining wider acceptance in many countries-but not in the U.S.

Read the full article, click here.


@SocialMediaLaw1: “Who needs an attorney when you can use a robot? @de_montecristo #lawyers #AI”


Online tools that are cheaper than lawyers improve access to justice.


Robots Are Taking Divorce Lawyers’ Jobs, Too