IBM Cognitive

How to decode #cognitive business: Learn from successful early adopters.  #AI

  • Our market report, “The cognitive advantage: Insights from early adopters on driving business value,” reveals that early adopters employ cognitive computing for competitive differentiation.
  • In fact, 65 percent say that cognitive adoption is very important to their strategy and success, and more than half regard cognitive computing as a must-have to remain competitive.
  • Early adopters leverage a range of capabilities from machine learning to natural language processing to unlock value from a range of data sources, both structured and unstructured.
  • All told, early adopters are pushing the boundaries of traditional business practices and unlocking groundbreaking services and sources of value.
  • Here are just a few of the ways early adopters are seizing the cognitive advantage:

By becoming a cognitive business, early adopters have been able to evolve customer acquisition, increase customer engagement, and improve customer service.
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How businesses are using AI: An interactive guide

77% of companies using #cognitive tech and #AI use them to innovate products and services.

  • The organizations already apply cognitive technology to accomplish targeted business goals
  • We looked closely at a subset of advanced users – organizations using two or more cognitive technologies for at least one year.
  • We surveyed 600 early adopters of cognitive technologies and wanted to share our learnings through an interactive visual .
  • How businesses are using AI: An interactive guide
  • Many of the advanced users are embedding a full spectrum of AI technologies – including machine learning, natural language processing and more – into their processes and products.

Today’s most advanced cognitive technology users offer a glimpse into the possibilities and tangible benefits of creating intelligent businesses.
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Transparency and Trust in the Cognitive Era

IBM establishes guiding principles for the #CognitiveEra. Read them here:  #AI

  • The IBM company will work to help students, workers and citizens acquire the skills and knowledge to engage safely, securely and effectively in a relationship with cognitive systems, and to perform the new kinds of work and jobs that will emerge in a cognitive economy.”
  • Having Ginni post those principles will help the overall understanding about the New Era.
  • I wholeheartedly agree that this new technology will require much learning ahead, and IBM is wise to recognize that this is needed for the future and present generations in order for them to embrace it without fear.
  • Many new technologies have triggered a fear of the unknown, and a large body of science fiction has exacerbated some views.
  • New technologies generates some initial concerns.

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IBM Cognitive

How to decode #cognitive business: Learn from successful early adopters.  #AI

  • Consumer-facing businesses use cognitive tools to tease out key behavioral patterns to reach customers in the right ways and over the right channels.
  • By using cognitive tools to improve their search capabilities, customer care and workflow management, business leaders are accelerating productivity and efficiency.
  • Cognitive technology is helping defense and other intelligence organizations track an unprecedented variety of data to detect signals, protect the public, and direct intelligence resources more effectively.
  • Professional services firms and insurers are employing cognitive solutions to improve sampling and modeling, which is helping them improve client and risk outcomes.
  • Contact centers have turned to cognitive technology to provide more efficient and personalized customer service.

By becoming a cognitive business, early adopters have been able to evolve customer acquisition, increase customer engagement, and improve customer service.
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