Will Facebook Messenger Chat Bots Replace Humans?

Will Facebook Messenger Chat Bots Replace Humans?  #AI #socialmedia #tech

  • But even with the team, KLM relies on chat bots to help customers with basic tasks.
  • Covering the world of social media
  • Wim ter Haar does not believe that these chat bots will replace human customer service agents.
  • According to TechCrunch , as many as 10,000 companies are developing chat bots for Facebook Messenger.
  • If social customer care is placing a burden on your business, it is something to consider.

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@zaibatsu: “Will Facebook Messenger Chat Bots Replace Humans? #AI #socialmedia #tech”


As a natural response to Facebook’s push to get more pages to use Messenger as a platform, brands are developing chat bots to handle customer service. How well is this working?


Will Facebook Messenger Chat Bots Replace Humans?