Why ‘Bots vs. Humans’ Is the Wrong Way to Think About It

Why 'Bots vs. Humans' Is the Wrong Way to Think About It  #AI #chatbot #customersuccess

  • And as intelligent machines become more ubiquitous at home and in the workplace, it’s got some people wondering …
  • If the machine can dupe the judges into thinking it’s a human, it’s said to have passed the Turing test.
  • Once machines achieve a certain level of intelligence, they try to take over.
  • We want everyone to know that our bot is a bot.
  • Final thought: Let bots be bots

Chatbots are poised to revolutionize sales and customer success. Here’s why you should be happy, not worried.
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Chatbots are revolutionizing customer support

Interesting article on how #ChatBot could revolutionize customer support. #AI #startup

  • Anything reducing the need for manpower in customer support is considered a good thing.
  • Above: Bots will help, not hinder, customer support in a company.
  • Although a chatbot can handle basic requests, some of your customers will want to talk to real people and will require complicated support to answer some of their more difficult questions.
  • Customer support is one the most resource-intensive departments in a company.
  • Chatbots are revolutionizing customer support

Customer support is one the most resource-intensive departments in a company. Staff spend their day answering queries, on the telephone with customers, communicating with other departments, and much more. It is also a part of the operation that is hard to link to an ROI.
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The human role in a bot-dominated future

The human role in a #bot-dominated future | TechCrunch  #AI

  • Most bot technology today relies on SLT.
  • Bot influencers are the programmatic future of conversational advertising
  • An SLT bot relies on the traditional logic tree to gather information and redirect the user.
  • The customer was forced to endure a dialogue with a bot.
  • To answer the question, it’s important to understand the technology behind a bot.

Read the full article, click here.


@evankirstel: “The human role in a #bot-dominated future | TechCrunch #AI”


Imagine a world where bots are ubiquitous… a world where nearly every online interaction takes place with a Siri, Alexa, Cortana or some soon-to-be-named..


The human role in a bot-dominated future

Facebook Messenger App — Choose either End-to-End Encryption or Artificial Intelligence

#Facebook Messenger App — Choose either End-to-End #Encryption or Artificial Intelligence

Read the full article, click here.


@TheHackersNews: “#Facebook Messenger App — Choose either End-to-End #Encryption or Artificial Intelligence”


Facebook Messenger app to introduce optional end-to-end encryption, allowing you to choose between either encryption or an improved artificial intelligence.


Facebook Messenger App — Choose either End-to-End Encryption or Artificial Intelligence