Splunking Customer Experience

Join us at #BigData London on 11/4 for a demo on the power of machine learning  @BigData_LDN

  • I’ll be leading a tech demo at the event looking at the power of machine data and machine learning in helping businesses to better understand customers.
  • As more and more elements of our lives become digital interactions, machine data can tell us a great deal about our customers across all channels: mobile, social, web and in person.
  • With Splunk we can combine all of your objective machine data about customer interactions alongside that customer perspective provided by survey or EFM.
  • Customer experience is not just about objective metrics, it’s also about a customer’s subjective impressions.
  • The open event is aimed at individuals looking to have questions answered about big data as well as share ideas with forward-thinking peers and leading members of the data community.

Splunk is at Big Data London in Olympia this week. This open event is aimed at individuals looking to have questions answered about big data as well as share ideas with forward-thinking peers and leading members of the data community.
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