Why ‘Bots vs. Humans’ Is the Wrong Way to Think About It

Why 'Bots vs. Humans' Is the Wrong Way to Think About It  #AI #chatbot #customersuccess

  • And as intelligent machines become more ubiquitous at home and in the workplace, it’s got some people wondering …
  • If the machine can dupe the judges into thinking it’s a human, it’s said to have passed the Turing test.
  • Once machines achieve a certain level of intelligence, they try to take over.
  • We want everyone to know that our bot is a bot.
  • Final thought: Let bots be bots

Chatbots are poised to revolutionize sales and customer success. Here’s why you should be happy, not worried.
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