- We think technology can help.Today, Google and Jigsaw are launching Perspective, an early-stage technology that uses machine learning to help identify toxic comments.
- Through an API, publishers — including members of the Digital News Initiative — and platforms can access this technology and use it for their sites.HOW IT WORKSPerspective reviews comments and scores them based on how similar they are to comments people said were “toxic” or likely to make someone leave a conversation.
- Each time Perspective finds new examples of potentially toxic comments, or is provided with corrections from users, it can get better at scoring future comments.Publishers can choose what they want to do with the information they get from Perspective.
- Publishers could even just allow readers to sort comments by toxicity themselves, making it easier to find great discussions hidden under toxic ones.We’ve been testing a version of this technology with The New York Times, where an entire team sifts through and moderates each comment before it’s posted — reviewing up to 11,000 comments every day.
- We’ve worked together to train models that allows Times moderators to sort through comments more quickly, and we’ll work with them to enable comments on more articles every day.WHERE WE GO FROM HEREPerspective joins the TensorFlow library and the Cloud Machine Learning Platform as one of many new machine learning resources Google has made available to developers.
Imagine trying to have a conversation with your friends about the news you read this morning, but every time you said something, someone shouted in your face, called you a nasty name or accused you…
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